Rose Kervick Consulting

B2B Insights

“Ideas are easy implementation is hard.”

Guy Kawasaki

B2B Insights

The Evolution of Sales Techniques: From Traditional to Digital


In today’s competitive landscape, professional services firms like accounting and law practices must adapt to evolving sales techniques to remain relevant and profitable. As client expectations shift and technology advances, it’s imperative to understand the journey from traditional to digital sales.


By weaving in insights from the Hinge Research Institute’s “Inside the Buyer’s Brain” study and LinkedIn’s B2B sales research, we will give you actionable strategies to help professional services firms navigate this transformative journey.

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Transforming B2B Sales: Serving, Not Pitching—A Guide for Professional Service Firms

n the professional services sector, covering accounting, legal, and consultancy practices in regions like Ireland and the UK, the dynamics of client engagement and sales have seen significant evolution. The era of hard pitches or even half – hearted pitching is giving way to a more nuanced, relationship-driven approach that values partnership over mere persuasion.

This transformation is crucial for service providers aiming to differentiate themselves when it can be hard to tell the difference between one firm and the next. Adopting a service-oriented sales approach can help to foster stronger client relationships from the beginning.

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Introduction to Digital Marketing in Professional Services

Professional services, from law and accounting to consulting, rely heavily on reputation and client relationships. But digital marketing is rapidly changing the game.

Firms that successfully integrate digital marketing into their business development strategies can reach a broader audience, enhance their brand presence, and position themselves as industry leaders.
Why Digital Marketing Matters for Business Development:

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The Role of Technology in Scaling Professional Services

Technology has emerged as a catalyst for growth, productivity, and enhanced client relationships across most industries and professional services firms are catching up.

In a world where client expectations are shifting, and competition is increasing, integrating innovative technologies like CRM systems, AI analytics, and automated marketing tools can help firms streamline operations and gain a competitive edge. Here we will explore how professional services can leverage technology to scale their business operations effectively.

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